Frequently Asked Questions

Everything you need to know about Spoolytracker and managing your filaments.

What is Spoolytracker?

Spoolytracker is a comprehensive filament management platform for 3D printing. It allows you to track your stock to the gram, analyze GCode files to estimate costs and consumption, and manage your printing projects from start to finish.

Is the service free?

Yes, Spoolytracker offers a generous free plan that allows you to manage up to 20 spools. For heavy users or professionals, Pro and Enterprise plans offer higher limits and advanced features.

How does NFC tracking (TigerTags) work?

You can attach NFC chips (called TigerTags) to your spools. Using our mobile app, you simply scan the spool to instantly identify it, see its remaining stock, and deduct consumption after a print.

Which printers are compatible?

Spoolytracker is compatible with all FDM 3D printers. You can upload your GCode (Cura, PrusaSlicer, OrcaSlicer, etc.) for automatic analysis, or enter your consumption manually.

Is my data secure?

Absolutely. Your data is hosted on secure servers in Europe. We use industry-standard encryption to protect your personal information and production data.

Can I use Spoolytracker without an internet connection?

The web app requires a connection. However, the mobile app allows you to view some information, and we are working on an offline mode for NFC scans in the workshop.

How does the AI assistant help me?

The AI assistant can answer questions about your stock ('Which red filament is the fullest?'), estimate when you'll run out of material, or help you optimize your print settings based on your history.

Can't find the answer?

Our support team is here to help. Don't hesitate to contact us directly.

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